{"id":676,"date":"2024-01-22T17:22:48","date_gmt":"2024-01-22T06:22:48","guid":{"rendered":"https:\/\/rediejobsconnect.au\/?page_id=676"},"modified":"2024-02-14T14:25:59","modified_gmt":"2024-02-14T03:25:59","slug":"short-courses","status":"publish","type":"page","link":"https:\/\/rediejobsconnect.au\/short-courses\/","title":{"rendered":"Short Courses"},"content":{"rendered":"

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Introduction to Workplace Health and Safety<\/a><\/h4>\n

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Job Search Preparation Toolkit – Setting Yourself Up For Success<\/a><\/h4>\n

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Applying For Work Toolkit – Your Guide To A Great Job Application<\/a><\/h4>\n

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Job Interview Toolkit \u2013 Your Guide To Making A Great Impression<\/a><\/h4>\n

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Customer Service Excellence<\/a><\/h4>\n

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Emotional intelligence in the workplace<\/a><\/h4>\n

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Adapting your skills for a new career path<\/a><\/h4>\n

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Recruiting new staff members<\/a><\/h4>\n

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Welcoming and onboarding new staff<\/a><\/h4>\n

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Handling Irate & Aggressive Customers
\n<\/a><\/h4>\n

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Navigating Customer Diversity – Dealing with Critical Situations (security)<\/a><\/h4>\n

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Sexual Harassment in the Workplace<\/a><\/h4>\n

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Cultivating Leadership Trust and Confidence<\/a><\/h4>\n

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Developing Emotional Intelligence<\/a><\/h4>\n

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Effective Conflict Resolutions<\/a><\/h4>\n

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Managing Difficult Conversations in the Workplace<\/a><\/h4>\n

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Monitoring Team Performance<\/a><\/h4>\n

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Transforming Workplace Conflict into Positive Relationship<\/a><\/h4>\n

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An Introduction to WHS Management Systems<\/a><\/h4>\n

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Effectively Building Participation & Consultation to a WHS Management System<\/a><\/h4>\n

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Hazard Identification & Risk Control<\/a><\/h4>\n

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WHS Training, Evaluation, & Compliance<\/a><\/h4>\n

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Understanding your emotional intelligence<\/a><\/h4>\n

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Using emotional intelligence to understand others<\/a><\/h4>\n

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Knowing your customer<\/a><\/h4>\n

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Continuous improvement & customer service<\/a><\/h4>\n

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Bullying & harassment in the workplace<\/a><\/h4>\n

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