About Michael Cooper
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Salary 1850
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Gender Male
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Industry management
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Viewed 34
Education
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2022 - 2023
Westbourne College Pty Ltd RTO # 41084
Diploma of Leadership and Management - BSB50420
Completed the following Units of Competency: BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness BSBLDR521 Lead the development of diverse workforces BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBSTR502 Facilitate continuous improvement BSBTWK503 Manage meetings BSBXCM501 Lead communication in the workplace
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2022 - 2023
Australian Learning Academy RTO # 32025
Certificate IV in Training and Assessment - TAE40116
Completed the following Units of Competency: TAEASS401 Plan assessment activities and processes TAEASS402 Assess competence TAEASS403 Participate in assessment validation TAEASS502 Design and develop assessment tools TAEDEL401 Plan, organise and deliver group-based learning TAEDEL402 Plan, organise and facilitate learning in the workplace TAEDES401 Design and develop learning programs TAEDES402 Use training packages and accredited courses to meet client needs TAELLN411 Address adult language, literacy and numeracy skills TAEASS301 Contribute to assessment
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2022 - 2022
Clear to Work RTO # 21907
Statement of Attainment - SITHFAB002 - Provide responsible service of alcohol
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2022 - 2022
Alpha Beta College Australia RTO # 45195
Certificate II in Security Operations - CPP20218
Completed the following Units of Competency: CPPSEC2101 Apply effective communication skills to maintain security CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations CPPSEC2105 Provide quality services to a range of security clients CPPSEC2106 Protect self and others using basic defensive techniques CPPSEC2107 Patrol premises to monitor property and maintain security CPPSEC2108 Screen people, personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid
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2022 - 2023
Institution of Safety Management Professionals Australia RTO # 45382
Diploma of Quality Auditing - BSB50920
Completed the following Units of Competency: BSBAUD411 Participate in quality audits BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements BSBPEF501 Manage personal and professional development BSBAUD514 Interpret compliance requirements BSBDAT501 Analyse data BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBAUD412 Work within compliance frameworks BSBCMM511 Communicate with influence
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2021 - 2022
Swiss Institute Australia RTO # 41517
Diploma of Work Health and Safety - BSB51319
Completed the following Units of Competency: BSBWHS513 Lead WHS risk management BSBWHS515 Lead initial response to and investigate WHS incidents BSBWHS516 Contribute to developing, implementing and maintaining an organisation’s WHS management system BSBWHS519 Lead the development and use of WHS risk management tools BSBWHS522 Manage WHS consultation and participation processes BSBWHS518 Manage WHS hazards associated with maintenance and use of plant BSBWHS520 Manage implementation of emergency procedures BSBWHS531 Implement and evaluate system of work for managing hazardous chemicals BSBWHS521 Ensure a safe workplace for a work area BSBCMM511 Communicate with influence
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2021 - 2022
Swiss Institute Australia RTO # 41517
Certificate IV in Work Health and Safety - BSB41419
Completed the following Units of Competency: BSBWHS412 Assist with workplace compliance with WHS laws BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes BSBWHS414 Contribute to WHS risk management BSBWHS415 Contribute to implementing WHS management systems BSBWHS416 Contribute to workplace incident response BSBWHS418 Assist with managing WHS compliance of contractors BSBWRT411 Write complex documents BSBINS401 Analyse and present research information BSBCMM411 Make presentations BSBLDR411 Demonstrate leadership in the workplace
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2021 - 2022
Swiss Institute Australia RTO # 41517
Diploma of Human Resource Management - BSB50320
Completed the following Units of Competency: BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies, procedures and programs BSBWHS521 Ensure a safe workplace for a work area BSBHRM525 Manage recruitment and onboarding BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBPEF501 Manage personal and professional development
- 2018 - 2018
- 2018 - 2018
- 2018 - 2018
- 2018 - 2018
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2018 - 2018
Allen's Training RTO # 90909
Skill Set - HLTSS00027 - Occupational First Aid Skill Set
Completed the following Units of Competency:. HLTAID003 Provide first aid (Expiry 11/07/2021) HLTAID006 Provide advanced first aid (Expiry 11/07/2021) HLTAID007 Provide advanced resuscitation (Expiry 11/07/2019) HLTAID008 Manage first aid services and facilities (Expiry 11/07/2021)
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2014 - 2014
TAFE NSW - Western Institute RTO # 90009
Certificate IV in Training and Assessment - TAE40110
Completed the following Units of Competency: TAEASS401B Plan assessment activities and processes TAEASS402B Assess competence TAEASS403B Participate in assessment validation TAEDEL401A Plan, organise and deliver group-based learning TAEDEL402A Plan, organise and facilitate learning in the workplace TAEDES401A Design and develop learning programs TAEDES402A Use training packages and accredited courses to meet client needs TAEASS301B Contribute to assessment TAEDEL301A Provide work skill instruction TAELLN401A Address adult language, literacy and numeracy skills BSBCMM401A Make a presentation
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2007 - 2008
Access Group Training RTO # 90867
Business Certificate III
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2001 - 2002
Orana Education Centre RTO # 6841
Certificate III in Retail Operations - WRR30197
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2000 - 2001
Orana Education Centre RTO # 6841
Certificate II in Retail Operations - WRR20197
Experience
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2020 - Present
Regional Enterprise Development Institute Ltd T/A REDI.E (RTO # 91444)
Deputy Chief Executive Officer
Role Advances within REDI.E:
Deputy Chief Executive Officer Apr 2022 to Present
Programs Manager Aug 2021 to Apr 2022
Employment Services Manager Oct 2020 to Aug 2021
Enterprise Manager May 2020 to Oct 2020
Duties & Achievements:
Unique management style of working on the grass roots and never forgetting that a journey begins with just a 1 foot step to lead to change.
People may look at the problem but always, and I must reiterate look at the solutions that are practical and that can deliver. Unique management style of working on the grass roots and never forgetting that a journey begins with just a 1 foot step to lead to change. People may look at the problem but always, and I must reiterate look at the solutions that are practical and that can deliver.
Skills: Community Development · Employee Learning & Development · Operations Management · Stakeholder Management · Business Strategy
• Manage Human Resources and rebuilt policies and procedures
• Manage the only Employment Services contract in Remote Western NSW,
– Directly managed 50 employees across a coverage area of 251,743 Km2of Western NSW (this represents 31.42% of New South Wales
– Have Job Seeker caseload of up to 1,200 Job Seekers,
– Since 1st July 2020 till June 2021 have successfully produced a $2.75 Million profit in efficiencies
– Have managed to increase an Employment Services contract from a $6 Million operation to the first time a $10 Million operation with effectively supporting Job Seekers to attain their goals Monitoring directly of program staff and project plans.
– Strong inter-personal skills in development of one of the most dysfunctional work cultures to a positive and no issues approach with direct management and responsive with employees to develop their own skills.
• Built and used a daily tracking tool to enhance monitoring and quality assurance of servicing Job Seekers, and to support employees.
– Using raw data from the Employment Services System and is formulated to direct teams into focus areas e.g. Job Plans.
– Have increased Resume completions from Job Seekers from 5% to 55% of the caseload
– Coordinating anchoring of over 300 employment positions since the 1st of July 2020 with a 60% retention rate with effective Post Placement Support and Mentoring being delivered
• Built a hierarchy of process system to ensure that employees were outlined their roles,
• Supported and approved skills development of local Job Seekers, especially Aboriginal people into skills for careers -
2018 - 2020
New South Wales Aboriginal Land Council – Western Zone Office
Community and Economic Development Officer
Duties & Achievements:
• Engagement and providing support services to 25 Local Aboriginal Land Councils in the North Western and Central Region.
– coordinating opportunities to use resources to gain economic resources such as funding.
– delivered the first loan to be completed by a Local Aboriginal Land Council in the entire NSWALC for the acquisition of a bus up to $20,000.
– maintaining project documentation and implementing and monitoring program and project plans,
• Delivered support and built strong rapport to ensure program and project outcomes are achieved on time, on budget, to quality standards and within agreed scope, in line with established program and project management methodology.
– E.g. delivered 17 Community Environment Projects
• Prepare and maintain program and project documentation for reporting, monitoring and evaluation purposes to ensure accessibility of quality information and contribute to the achievement of project outcomes.
– E.g. was the main driver in the securing of $1.7 million funding for the Goodooga Store Project with Commonwealth Funding.
• Establishing key communication and strategic meetings with key stakeholders to coordinate and consultations to facilitate coordination, exchange of information and support project completion in line with program and project plans.
– Coordinated and negotiated Rail Industry Training for a cohort of Aboriginal men with an Aboriginal organisation REDI.E working in with all stakeholders to ensure the program was successful, more information – Click Here
• Source, collate and compile data and Information to identify emerging issues and track and report on program and project progress against established milestones and deliverables.
• Undertake research and analysis, identifying trends and preparing project briefs, to support informed decision-making and planning. -
2018 - 2018
Department of Infrastructure, Regional Development and Cities, Division of Inland Rail and Rail Policy, Regional and Industry Benefits Team
Inland Rail Project Facilitator – Parkes to Narromine (P2N)
Duties & Achievements:
• Dealing with government training and employment programs and services available to employers, including the ability to coordinate pre-employment programs to provide the necessary training to upskill jobseekers.
• Dealt strongly with Jobactive, and other Commonwealth’s employment services program, to established workforce development requirements of the Rail industry sector.
• Demonstrated experience working with multiple levels of government.
• Proven ability to understand employers/contractor’s recruitment needs and recruitment processes.
• Experience in case managing and providing tailored services to employers/contractors -
2017 - 2018
Fletcher International Exports Pty Ltd (RTO #6539)
Training and Compliance Manager
Duties & Achievements:
• Restructuring and development of Registered Training Organisation, including the implementation of successfully gaining the RTO on the NSW Smart and Skilled list as a funded traineeship provider
• Management of over 800 training personnel files
• Increase of over 200 Traineeship Arrangements though
– Certificate II in Meat Processing (Abattoirs) AMP20316
– Certificate III in Meat Processing (Boning Room) AMP30116
– Certificate III in Meat Processing (Abattoirs) AMP30516
• Working with the skills development of over 230 Aboriginal and/or Torres Strait Islander employees
• Developed and implemented a $2 Million Aboriginal Employment Program
• Coordination of Job Active clients Wage Subsidies and an in-depth relationship with local Job Active providers, company was nominated due to these efforts as a finalist in 2017 for the National Employment Service Awards
• Conducting weekly inductions for new employees (on average 15 per week)
• Visa management of over 320 overseas workers and verification of meeting their VISA requirements.
• Management of over 14 qualified Trainer and Assessors within the Meat Processing industry
• Management and implementation of Aboriginal and/or Torres Strait Islander Employment program of up to 200 employees
• Extraordinarily strong Customer Service Focus with strategic plans to:
‒ Promote training options and workforce planning and development.
‒ Arrangement of training requirements are meet through skill matrix per department.
‒ Provide advice and support with the whole organisation with coordination of all training needs such as High-Risk Work Licence training, Quality Assurance.
• Develop training programs to meet trainees and internal employee needs.
• Highly advanced mediation and dispute resolution skills
• Develop extensive administrative systems to use business technology.
• Develop effective communication tools such as forms and information sheets.
• Extensive and highly advanced information technology skills with all database and Microsoft Office-based applications. -
2015 - 2017
TAFE NSW Western Institute (RTO # 90009
Vocational Training and Employment Centre (VTEC) Coordinator & Opportunity Hub Coordinator
Duties & Achievements:
• Strong commitment to continuous improvement, and implementing solutions that are practical, accountable and that can be deliverable in an efficient timeframe,
• Customer Service Focus with Employers and Industry to develop strategic plans to
‒ Promote training options to both industry and potential participants,
‒ Ensure that the training arrangement meets the requirements,
‒ Provide advice and support,
• Develop training programs to meet client’s needs,
• Secured over 200 Aboriginal positions of 26 weeks of Employment with support of funding and resources,
• Highly advanced mediation and dispute resolution skills
• Area Coverage New England and Riverina regions
• Establish networks with stakeholders:
‒ Industry/Employers
‒ Aboriginal Community & Community Groups
‒ Registered Training Organisations and Group Training Organisations
‒ Government Departments and Agencies.
• Develop extensive administrative systems to use business technology.
• Develop effective communication tools such as forms and information sheets. -
2011 - 2015
Department of Education, Training Services NSW
Aboriginal Training Coordinator/Program Coordinator Clerk 7/8
Program role within Training Services NSW: The Way Ahead Aboriginal Services Coordinator (Clerk 7/8) Coordinator for NSW state-wide Aboriginal mentoring program June 2011 – January 2015, State-wide
Duties & Achievements:
• Strong commitment to continuous improvement, and implementing solutions that are practical, accountable and that can be deliverable in an efficient timeframe.
• Program Coordinator for The Way Ahead for Aboriginal People Program:
‒ Project Manage mentor support service to Aboriginal learners in NSW.
‒ Coordinating program for 4-year period
‒ Human Resource Experience in Coordinating over 40 staff including recruitment and processing payments.
‒ Coordinating over 600 Aboriginal learners’ access to the mentoring program/year
‒ Implemented system reforms and records management system into the Aboriginal Services programs unit to the point the filing was kept paperless.
• Audit and data analysis of State Training Services, Aboriginal Services programs:
‒ New Careers for Aboriginal People
‒ Aboriginal Enterprise Development Officer
‒ Elsa Dixon Aboriginal Employment Program
• Customer Service Focus to promote training options to both industry and potential learners to provide advice and support.
• Audit and monitored:
‒ Apprenticeships/Traineeships training arrangements
‒ Strategic Skills Program
• Develop training programs to meet client’s needs.
• Highly advanced mediation and dispute resolution skills
• Area Coverage from Broken Hill to Lithgow, and to Lightning Ridge to Albury
• Establish networks with stakeholders:
‒ Industry/Employers
‒ Aboriginal Community & Community Groups
‒ Registered Training Organisations and Group Training Organisations
‒ Government Departments and Agencies.
• Develop effective communication tools such as forms and information sheets.
• Develop extensive administrative systems to use business technology Extensive and highly advanced information technology skills with all databases, and Microsoft office-based applications. -
2009 - 2011
MAS National Australian Apprenticeships Centre
Team Leader/Business Consultant
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2007 - 2009
Access Group Training
Regional Training Coordinator
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2005 - 2007
Computer Research & Technology
Business Solutions Consultant
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2000 - 2005
Pencraft/Corporate Express
Sales Representative – Information Communications & Technology
Honors & awards
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2019
Australia Day Award - Regional Rail Regional Office Network
For excelling in delivering value to the Inland Rail project by developing, informing and nurturing local and regional relationships. This was done in the Australian Government, Department of Infrastructure, Regional Development and Cities